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Author Topic: Trouble with verification email  (Read 3174 times)
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« on: December 27, 2016, 03:10:19 AM »

Hey guys. A friend of mine (Ark) is trying to register here and is unable to get the verification email. He's checked his spam folder and sent the email twice. Any advice?
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Atrius
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« Reply #1 on: December 27, 2016, 02:52:04 PM »

I just approved his account
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« Reply #2 on: December 28, 2016, 10:16:01 AM »

Thanks Atrius :)
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Fox
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« Reply #3 on: December 30, 2016, 10:32:50 PM »

That sounds sweet... Are y'all planning to do this for each individual new member with the problem, or has it been resolved?

-Awkward silence from the audience.-

Everybody get on the ark! It's here to save us from the coming flood!
Well... after we keep inventory of their visit. (AKA: Intro topic.) Then again, I'm gonna be shocked if it starts talking....

Jokes aside. How are y'all doing?
« Last Edit: December 30, 2016, 10:35:07 PM by Fox » Logged

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« Reply #4 on: January 04, 2017, 02:40:29 PM »

Latest registered user WhiteMageMonk is also having issues with his verification e-mail as you can see here (look for my comment) https://www.reddit.com/r/GoldenSun/comments/5lmrb2/im_working_on_2_golden_sun_lost_age_mods/
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roger
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« Reply #5 on: January 04, 2017, 02:43:20 PM »

I wonder why the verification emails keep failing, is it something to do with SMF? I don't understand why it would suddenly break though.
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« Reply #6 on: January 05, 2017, 01:35:27 AM »

GSAR is having the same problems, so it may be the email host they're using.  What are they using?  @hotmail?  @msn?
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« Reply #7 on: January 14, 2017, 06:14:13 PM »

Hey, this is starting to become a bigger issue.  I'm getting people saying that they use Gmail and weren't sent a verification email, which leads me to believe one of two things:

One:  Services are straight up deleting the emails because we have the word Hacking in our url and name.  This returns us to the issue of the name - I very much believe we should change it to GSMC, or Golden Sun Modding Community to address this possible issue.

Two:  Verification emails aren't being sent in the first place.  This is a much bigger issue if that's the case - it'd likely mean we'd have to turn off Email Verification all together.
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« Reply #8 on: January 14, 2017, 07:08:31 PM »

One:  Services are straight up deleting the emails because we have the word Hacking in our url and name.

This would also explain why I haven't been receiving reply notification mails for a while
« Last Edit: January 14, 2017, 07:24:05 PM by Caledor » Logged
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Fox
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« Reply #9 on: January 15, 2017, 02:28:22 AM »

I don't know...

"Golden Sun Hacking Community" ... I can mail that phrase to my gmail account... and I do get mail... so I'm not sure if it is #1 or #2...
Anyone mind actually doing further testing?

e.g. Maybe they block the site sending mail, but not the words?  Assuming that is even a thing?

To verify that it isn't GSHC... you could test emailing to other servers...??? (But even then, how do we know whether they're blocking the emails... or whether it is a simple incompatibility?/etc.)


Either way... I don't want this to be a "reason" for a name change if one were to happen...
As for GSMC... it would be taken by Golden Sun MineCraft if there ever came such a thing.
« Last Edit: January 15, 2017, 03:14:20 AM by Fox » Logged

Golden Sun Docs: Broken Seal - The Lost Age - Dark Dawn | Mario Sports Docs: Mario Golf & Mario Tennis | Misc. Docs
Refer to Yoshi's Lighthouse for any M&L hacking needs...

Remember kids! Before you go on that interview, remember to wash your hands in teawater! *Coughs on hand* (Excuse me, I just coughed up a little teawater, so they're still clean!) You wouldn't want that hiring manager to be unimpressed.

May the force be with you!
Shoo! Why does it smell in here?
Maybe that's the wrong kind of force. *smirk*
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« Reply #10 on: January 16, 2017, 04:52:23 PM »

gmail is what I signed up with and subsequently didn't get the verification email. Even attempting to resend it a couple times didn't help.

As for the name change: why not just shorten the name to the acronym: instead of sending mail from Golden Sun Hacking Community send it from GSHC. Wouldn't that work better since you get to keep the name as well as attempt to troubleshoot the problem?
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Atrius
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« Reply #11 on: January 16, 2017, 06:07:16 PM »

I found the problem and fixed it, verification and other emails should send successfully now.
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Kain
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« Reply #12 on: January 20, 2017, 08:41:23 PM »

I didn't announce it here but I disabled the email requirement for the time until a fix could be found.  Glad to see Atrius still wears the cape.  (I don't know if he re-enabled it but I'll check.)
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Fox
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« Reply #13 on: January 20, 2017, 10:44:06 PM »

Great! Thanks Atrius! (What exactly was the problem? If you don't mind me asking?)
Thank you both for giving it some attention.

Quick question, though? Is it really more useful as a requirement? Or is it more useful not having it as a requirement? (Even in the situation where there isn't an error.)

Once upon a time, maybe I thought it made sense... But I've grown to believe there's little point for it to be required... So kinda thinking if it should be discussed.
My vision is that if you give an email, you should confirm it to receive other emails... but it should not affect anything else such as one's ability to post.
« Last Edit: January 20, 2017, 11:16:46 PM by Fox » Logged

Golden Sun Docs: Broken Seal - The Lost Age - Dark Dawn | Mario Sports Docs: Mario Golf & Mario Tennis | Misc. Docs
Refer to Yoshi's Lighthouse for any M&L hacking needs...

Remember kids! Before you go on that interview, remember to wash your hands in teawater! *Coughs on hand* (Excuse me, I just coughed up a little teawater, so they're still clean!) You wouldn't want that hiring manager to be unimpressed.

May the force be with you!
Shoo! Why does it smell in here?
Maybe that's the wrong kind of force. *smirk*
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Yesterday at 11:29:46 PM
Atrius: @Fox, I tried, but for some reason Mario Golf won't boot, and Mario Tennis crashes when you patch out the text compression, and I'm not sure why...  The normal text loading functions in them are basically the same as the ones in the Golden Sun games.
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